Flybi — Child Safety Standards

This page sets out Flybi's standards against child sexual abuse and exploitation (CSAE), as required by Google Play's Child Safety Standards policy, which applies to apps in our Play category. It explains that Flybi is an adults-only service, how we prevent and respond to CSAE, how you can report it, and how to reach the Flybi child-safety point of contact.

Flybi is the app published on Google Play and Apple TestFlight. It is operated by Nicholas Gerster Toft Simonsen (Flybi, CVR 46574184), Aarhus, Denmark. For any child-safety matter, email support@flybi.app.

Last updated: 15 October 2026 — "How Flybi responds" now gives the order I follow: the evidence is preserved and the police are told before the account is banned, because a ban shows on the person's screen and could warn them. It also says what a ban does: the account is paused, not disabled, so the person can still be told why (#1182). Before that, 1 October 2026 — in the app, the child sexual abuse and exploitation option is now found under "Child safety" in the list of reasons, as "Sexual abuse or exploitation" (#1844). Before that, 26 September 2026 (the in-app Report action is also on photos and on tags, #1143), and 7 August 2026.

Zero tolerance for child sexual abuse and exploitation

I operate Flybi with zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). It is strictly prohibited to create, upload, transmit, store, share, request or solicit any content or conduct that:

• depicts, describes, promotes or facilitates the sexual abuse or sexual exploitation of a minor;
• constitutes child sexual abuse material (CSAM), in any form;
• sexualises a minor, or seeks to groom, lure, or otherwise endanger a minor;
• sexually extorts, trafficks, or otherwise exploits a minor;
• attempts to use Flybi to make contact with, or arrange contact with, a minor for any of the above purposes.

This prohibition is absolute and admits no exception. Every user must accept Flybi's Terms of Service before using the service — which carry the same explicit CSAE prohibition — and this child-safety policy supplements them. Breaking these rules results in immediate removal of the content, a report to the relevant authorities and a permanent ban, in the order set out under "How Flybi responds" below.

Flybi is strictly 18+

Flybi is an adults-only (18 and over) social-discovery service. It is not designed for, marketed to, or intended to be used by minors, and we do not knowingly allow anyone under 18 to use it.

• Age gate at signup. During onboarding you must provide a date of birth. The app enforces an 18+ age gate on that date of birth and blocks account creation for anyone under 18 (self-declared age assurance).
• No families/child audience. Flybi targets the 18-and-over audience only. It does not participate in Google Play's Families/Designed-for-Families programme, and is content-rated accordingly.
• Action on underage accounts. If I determine that a user is under 18, or that a false date of birth was provided, the account is suspended or terminated and the associated personal data is erased, subject to any legal retention obligation.

How to report CSAE or inappropriate content

Inside the app. Any user can be reported using the in-app Report action, available from a profile and from chat. Content can be reported where it is shown: a photo from the photo itself, and a tag from the tag, where you say which part is the problem — its photo, its name or its description. Reporting opens a short form where you choose a reason and add details; if you encounter CSAE, child endangerment, or any sexualised content involving a minor, choose "Child safety" and then "Sexual abuse or exploitation" as the reason (or "Other harm to a child" for any other risk to a child) and describe what you saw in the details field. Both are handled as child-safety reports. You can also block any user to immediately stop contact. Reports are delivered to me for review, and child-safety matters are prioritised.

From anywhere, with no account — and anonymously if you prefer. You can raise any child-safety concern at any time, whether or not you use Flybi, with the form at flybi.app/report (choose "Child sexual abuse or exploitation") or by emailing the child-safety point of contact: support@flybi.app. This route is open to any individual or entity, including people who have never installed the app, parents, schools, and child-protection organisations. No Flybi account, app installation or sign-in is required.

You do not have to give your name. For reports concerning child sexual abuse and exploitation, you may report anonymously: you need not provide your name, your contact details, or any identifying information, and I will act on the report all the same (this reflects Article 16(2)(c) of the EU Digital Services Act, which requires anonymous submission to be possible for notices about offences under Articles 3–7 of Directive 2011/93/EU). The only thing anonymity costs you is that I cannot acknowledge the report or tell you the outcome. Please include enough detail (the user, what happened, and when) for me to act.

To the authorities. If a child is in immediate danger, contact your local emergency services or police directly. In Denmark that is Politiet — 112 if there is an immediate threat, 114 otherwise (politi.dk). For online child sexual abuse material, the Danish public reporting channel is AnmeldDet, operated by Red Barnet (Save the Children Denmark), an INHOPE member. Reporting to me does not replace contacting the authorities in an emergency, and you should never wait for me before calling the police.

How Flybi responds

When I receive a report or otherwise become aware of suspected CSAE or CSAM, I:

1. Put it ahead of everything else. Child-safety reports are triaged ahead of every other kind of report — before any other queue, whatever arrived first — and a record of the decision is kept. I do not publish a time by which a report is reviewed, because I will not promise a speed I cannot keep; what I commit to is the order, and to the actions below on becoming aware.
2. Act on actual knowledge of CSAM, including removal. On becoming aware of apparent child sexual abuse material on Flybi, I take appropriate action without delay — including removing the content — and I do not wait for a second report or an external confirmation before doing so. An image sent in a chat is taken out of view without being destroyed: a copy that nobody can open in the app is kept for the police.
3. Preserve evidence, before anything that could warn the user. Relevant records (the report, account identifiers, related context, and any copy of removed content) are preserved so they can be handed to the authorities. This comes before any restriction of the account, because a restriction shows on the person's screen and could warn them.
4. Report to the relevant regional authority. Flybi is established in Denmark, so suspected child sexual abuse offences are reported to the competent Danish law-enforcement authority: Politiet, and in particular the national specialist unit for cybercrime and online child sexual abuse, NSK/NC3. Flybi is not a United States provider and is not a statutory reporter to NCMEC under 18 U.S.C. § 2258A; Google Play's Child Safety Standards policy expressly accommodates this by requiring reporting to NCMEC "or your relevant regional authority", which for Flybi is Politiet. I cooperate fully with lawful requests from those authorities. This route also discharges Flybi's duty under Article 18 of the EU Digital Services Act to inform law enforcement of information giving rise to a suspicion of a criminal offence involving a threat to the life or safety of a person. Each report to the police is logged with its date.
5. Ban the user. Once the evidence is preserved and the police are informed, the responsible account is suspended and permanently banned without delay, unless the police ask me to wait so that a suspect is not warned. There is no warning step for CSAE. A ban pauses the account: the person can no longer post, chat or otherwise use the app. The account is not disabled, so that the person can still be told why (Article 17 of the Digital Services Act).

Compliance with child-safety laws

I am committed to complying with all applicable child-safety laws and with Google Play's Child Safety Standards policy, including the prohibition of CSAM and the reporting of child sexual abuse offences. Within the EU this includes the relevant duties under the Digital Services Act (including notifying authorities of information giving rise to a suspicion of a serious criminal offence involving a threat to a person's life or safety) and the framework of Directive 2011/93/EU on combating the sexual abuse of children. I keep these standards under review and update them as the law and the service evolve.

Child-safety point of contact

Flybi has a designated child-safety point of contact. This is the contact declared in Google Play Console to receive child-safety notifications from Google Play, including notifications about CSAE content, and it is also the contact for any question, report, or request from an authority relating to child safety on Flybi:

Nicholas Gerster Toft Simonsen — Flybi child-safety point of contact Email: support@flybi.app

The Child Safety Standards declaration for Flybi in Google Play Console covers: published standards prohibiting CSAE (this page and the Terms of Service); an in-app mechanism for users to raise concerns; action on CSAM including removal on actual knowledge; compliance with child-safety laws and a process to report to the relevant regional authority; and this designated point of contact.

Flybi — operated by Nicholas Gerster Toft Simonsen (Flybi, CVR 46574184), Aarhus, Denmark. Contact: support@flybi.app.